Large language models (LLMs) such as ChatGPT have excellent linguistic skills, but to use them for a specific business process, they need additional knowledge. For example, a customer service chatbot would not be much use unless it knew things like the products that the company sold and who had purchased them and when. To supplement…
DetailsWhat is best practice for organisations deploying AI in the enterprise? In this blog we examine the organisation, governance, architecture, processes, culture and technology needed for effective AI deployment. To begin with, an organisation needs to consider why it is considering deploying AI in the first place, just as it would with any new technology.…
DetailsI recently stumbled across an AI curiosity via a post on LinkedIn. Before we explore this, a little background is necessary. When a large language model (LLM) gets a prompt then it has to decide how long to make its answer – a few sentences, or something longer? The LLM actually generates an “end of…
DetailsThe current boom in AI has been sold to businesses as a great productivity improvement opportunity, at least by the AI vendors and the industry of consultants being paid to help with AI projects. There has been rapid adoption of the technology, with OpenAI’s ChatGPT having 800 million active weekly users, and 78% of companies…
DetailsYou may be aware that a large language model (LLM) is trained on data, but did you know that there is a multi-billion-dollar industry of human data labelling that supports this? Behind every LLM lies an invisible workforce that toils away, labelling files, images and videos to help train the AIs. A large language model…
DetailsAddiction to gambling is common: over 2% of UK adults being problem gamblers. Gamblers frequently bet irrationally in several ways. In the “illusion of control”, people wrongly believe they can influence the outcome of a random or chance-based event, such as a slot machine or dice roll. The “gambler’s fallacy” is the irrational belief that…
DetailsI saw a disturbing image today. Not something from a war zone or a horror film, but a post on Linkedin: Microsoft have, in their wisdom, introduced a large language model (LLM)-driven AI helper to Excel called Copilot. After entering “=copilot( )”, you can type in any text you like within the brackets, and Excel…
DetailsIt is now almost three years since the release of ChatGPT by OpenAI on an unsuspecting world. In this time large language models (LLMs) have had some significant impacts. Over half of all venture capital investment is now related to artificial intelligence (AI). Nvidia, which makes the graphics processing units that power most AI searches,…
DetailsLarge language models (LLMs), the engines at the heart of generative AI chatbots like ChatGPT, Claude, Gemini and Grok are susceptible to various kinds of attack by hackers. For example, prompt injection is where an attacker fills a prompt with malicious input to either leak data or bypass controls. There are actually many other types…
DetailsWe are all being deluged by news stories about artificial intelligence (AI) and the large language models (LLMs) at the heart of the latest AI trend, generative AI. But how do they actually work? Some level of understanding of this would seem quite useful for a technology that now creates over half of the content…
DetailsInterSystems held an analyst briefing day in their Windsor offices on 23rd September 2025. The company was founded by Terry Ragon in 1978, and he is still their CEO. The company is privately held, with a single investor and no debt. The company is headquartered in Boston, and in 2024 the company achieved $1.1 billion…
DetailsBecause of the buzz around generative artificial intelligence (AI) chatbots like ChatGPT and Claude, it is easy to forget that large language models (LLMs) which power generative AI, are just a subset of AI. There are actually many forms of AI around, from old-fashioned expert systems to machine learning, to reinforcement learning systems to newer…
Details
