Most companies access AI models such as ChatGPT and Claude through the cloud. Due to security concerns, many companies therefore route requests through an AI gateway, which monitors usage and removes any personally identifiable information from prompts before they are passed through to the public cloud. This is easy to implement but can easily result…
Data quality is getting renewed attention in the age of AI. Large language models (LLMs) are trained on vast amounts of text and images, but to be useful in a corporate context they need enterprise-specific information. For example, a customer service chatbot will need to know about your particular account, the order history, the corporate…
How would you react if your AI costs went up an order of magnitude next month? AI promises productivity improvements in areas such as software code generation, but at what economic cost? Software budgets in large enterprises have traditionally been heavily skewed towards support and maintenance, with 60% or more of software budgets allocated to…
Enterprises trying to use large language models (LLMs) to access their corporate data are hitting a brick wall. It is easy for a vendor to demo a natural language interface that allows users to write prompts that access corporate data. In the demo, a user types in something like: “show me my most profitable customers”…
Large organisations have always struggled with having an agreed, corporate-wide set of data for things that cross organisational boundaries: customers, products, locations, assets etc. A dedicated multi-billion-dollar software market, master data management (MDM), grew up to address this issue. Why is it so hard to get a single list of customers or products? The average…
In December 2025 Snowflake Ventures made a strategic (though undisclosed in monetary value) investment in data management vendor Ataccama. This was a more interesting event than just a regular financing round for a software vendor, as it has implications for the broader data quality industry. There have been issues with data quality ever since the…
Large language models (LLMs) have been heavily promoted as productivity tools for enterprises in a range of use cases, such as customer chatbots, content creation for marketing material, and enabling employees to easily access and summarise documents like product documentation or product manuals. There are other use cases, such as automation of business processes like…
It is now three years since ChatGPT was launched, and introduced most of the world to generative AI. Corporations and public sector bodies alike have rushed to adopt this latest technology, but with limited success. The proportion of AI projects that actually succeed has been estimated at up to 20% (RAND) 13% (Gartner) and 5%…
What is best practice for organisations deploying AI in the enterprise? In this blog we examine the organisation, governance, architecture, processes, culture and technology needed for effective AI deployment. To begin with, an organisation needs to consider why it is considering deploying AI in the first place, just as it would with any new technology.…
InterSystems held an analyst briefing day in their Windsor offices on 23rd September 2025. The company was founded by Terry Ragon in 1978, and he is still their CEO. The company is privately held, with a single investor and no debt. The company is headquartered in Boston, and in 2024 the company achieved $1.1 billion…