Online Store Guide
The Information Difference offers a range of white papers, research reports and vendor profiles for clients. These may be purchased via our online store. All prices are in US dollars. For your convenience, we include below brief instructions for using the store. You can pay by most current credit cards (Visa, Master Card, … ) and by PayPal if you have a PayPal account. Please consult PayPal in your country for more details. We also accept payment by direct bank transfer (wire transfer). Please note that we cannot accept paper cheques.
How do I Start Buying Online?
All the items on our site include an ‘Add to cart’ button that once clicked will add the item to your shopping cart (shown on the top line of your browser window). You can add as many items as you like from any of our shopping page (Current Profiles, White Papers, Research Reports, Custom Services).
The Cart (indicated by the shopping cart symbol) will provide an ongoing list when you position your mouse over the cart symbol. Clicking the View cart allows you to see more detail and amend your order, including saving items for purchase later or removing them if you no longer wish to buy them. The contents of the cart are retained for 24 hrs.
When you click the ‘Checkout’ button you will be routed to the Checkout page. You will then be presented with two radio buttons, one to select payment by PayPal (which includes both credit card payments and payment using your PayPal account if you have one) and a second option to place a direct order (a Direct Bank Transfer, sometimes called a Wire Transfer). Please use this ‘Direct order’ option (if, for example, you don’t wish to use PayPal) to send us your full details so that we can invoice you directly for the items that you wish to purchase.
Once you select the PayPal option and confirm you will be redirected to the PayPal site to complete your purchase. Please do not forget to include your email address since this is the address to which we will send your purchases in PDF format.
Full details of your order will be forwarded to you by e-mail (to the e-mail address which you have provided).
As soon as your payment has been verified by The Information Difference we will send you the document(s) you selected or your User Name and Password to grant you access to our website. We aim to respond within 48 hrs.
If you have any questions please do not hesitate to contact us.